Extract Terms and Conditions (click here for full terms and conditions)

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3. Payments rental price and tourist taxes

3.1 Payment by credit card: Payment at the time of booking (conclusion of the contract) is 100% of the rental price (overnight stay plus cleaning fee).

3.2 Payment by bank transfer: In agreement, payment can be made by electronic invoice and bank transfer. Payment at the time of booking (conclusion of the contract) is 100% of the rental price. In case of advance payment by bank transfer AlpRent grants a discount of 3%.

3.3 The validity of the contract comes into force only with the confirmed receipt of payment of the advance payment at AlpRent. The listed payments must be transferred in due time, otherwise the reservation becomes invalid and AlpRent has the right to freely dispose of the rental object and to cancel the reservation without substitution.

3.4 Payments to AlpRent, in particular payments from abroad, shall be made without deduction of expenses and fees.

4. Cancellation and insurance

4.1. 100% refund of the paid amount in case of cancellation within 48 hours (from booking time). The free cancellation within 48 hours can be made on both sides, on the part of the tenant as well as on the part of AlpRent.

4.2 In case of cancellation after 48 hours we charge a handling fee and the following cancellation costs:

- up to days 45 before the beginning of the rental period: only handling fee

- 44 to 30 days before the start of the rental period: 50% of the rental price plus handling fee

- from 29 days before the start of the rental period: 100% of the rental price

The handling fee is CHF 90 plus 3.5% credit card fee on the booking amount.

4.3 In case of cancellation, the paid and unclaimed cleaning fees will be refunded to the tenant.

4.4 In case of non-arrival, the tenant shall pay an amount equal to the total amount of the rental price. If the agreed rental period is not fully complied with, the full rental price for the agreed period shall nevertheless be paid.

4.5 We recommend the conclusion of a travel cancellation insurance.

5. Damage and deposit

5.1 Rental deposit will be authorized on credit card 5 days prior to check-in (no charge) and released 10 days after check-out. The deposit amount is:

·      1-room apartment - CHF 300

·      2-room apartment - CHF 500 to 600

·      3-room apartment - CHF 500 to 900

·      4-room apartment - CHF 500 to 1'200

5.2 Inventory and rental property must be treated with respect and care. The house rules must be observed. Any damage or loss caused by the tenant or fellow tenants must be reported to AlpRent immediately and compensated.

5.3 Any damage that was not reported to us, as well as subsequent cleaning of a heavily soiled object will be charged directly against the deposit or otherwise charged to the tenant. The burden of proof that the damage is not the fault of the tenant.

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